CanScience FAQs

Skincare Safety

Yes. CanScience skincare is developed to be gentle for sensitive, treatment-affected skin. For anyone actively undergoing therapy, please follow these simple rules:

Our products are designed to comfort, protect and hydrate; they do not replace medical treatment.

Yes. Our formulas are dermatologist-approved, fragrance-free, and created to minimise irritation. Many customers with eczema-prone or reactive skin find them well tolerated.

For best results:

Yes. Our formulas are designed to be gentle and well tolerated, so many people continue using them as a simple maintenance routine after treatment.

If you plan to (re)introduce active ingredients (e.g., acids/retinoids), go slowly and patch test first. For persistent skin changes after treatment, follow your clinician’s advice.

Yes. They’re ideal if you prefer fragrance-free, low-irritant skincare or have generally sensitive or reactive skin:

Our products are designed to comfort, protect and hydrate; they don’t replace medical treatment. If you have skin conditions under active care or take prescription medicines, check with your healthcare professional for personalised guidance.

Usage and Ingredients

Apply 2–3 times daily, including after bathing. Smooth a thin layer onto clean, dry skin – do not rub vigorously. For very dry areas, such as hands or feet, apply a thicker layer at night; wearing cotton gloves or socks can help lock in moisture for deeper hydration. Use alongside Mild Therapy Soap to prevent over-drying during cleansing.

Many of our products are vegan-friendly and none are tested on animals. Please check each product page’s full ingredient list for specific vegan status.

Ordering and Shipping

Normally 5 working days, however it can take up to 10 days to deliver to outlying areas.

Yes, international shipping can be arranged. Please check if we have a local stockist in your region first.

Wholesale and Referral